We generally ship products within 1-3 business days of receiving your order, using priority mail. If you do not receive your products within this timeframe, please notify us at firstname.lastname@example.org. Please be sure to provide us with accurate shipping information when placing your order. The customer is responsible for all charges incurred when a package is considered undeliverable or returned to us by the shipper due to incorrect or incomplete shipping information. A tracking number is provided when your order ships.
Due to the cosmetic nature of our products, we can not accept returns. If there is a problem with your order, or if you are unhappy for any reason, please email us at email@example.com and we will do our best to make it right.